## See how WebTMA Systems:

- Streamlines maintenance
- Boosts asset performance
- Simplifies complex workflows

Our team will understand your needs and tailor a demo to show you specifically how TMA can lighten your workload.

> "If a software is able to essentially demonstrate the ability to put a healthcare organization in a defendable position, those that are less regulated can absolutely confidently step in to utilize it."
>
> Ryan Schramm  
> Senior Systems Manager  
> Banner Health

> "We’ve found that over the years, we can always count on [TMA Systems]. I have no hesitation recommending them to anybody who’s looking for a software solution."
>
> Brent Critchley  
> FOP Systems Coordinator  
> Greece Central School District

> "The reason why we chose [WebTMA] is asset management and capital planning, because it is an asset-based program and not a building-based program. I believe we get the most benefit out of this because it lets us know the dates and the shelf life of all of our equipment."
>
> Melissa Qualkenbush  
> Facilities Help Desk Manager  
> Dallas College

## Services that deliver lasting impact

Whether you're launching a new site, cleaning up data, or scaling your system, our professional services team helps remove roadblocks so your team can spend less time troubleshooting and more time getting results.

### Optimize operational workflows

Create clear, repeatable processes so requests, approvals, and preventive tasks move smoothly from start to finish. Stay organized and on time.

### Connect your business systems

Make WebTMA part of your ecosystem with ERP, HR, SSO, and IoT/BAS integrations and interfaces for a single source of truth. Integrations reduce manual work.

### Enable clear reporting

We help you structure your dashboards and KPIs so every team can track performance and act with confidence. Get visibility into what matters most.

### Improve data quality

Organize and structure your asset, work order, and inventory data so dashboards and reports are clear and reliable. Make decisions with confidence.

## Technical support to fit your organization

Every organization has different support needs. From essential technical assistance to a fully dedicated partnership, WebTMA offers tiered support options designed to give you the right level of coverage.

### Gold support

Standard support services with your WebTMA solution, providing essential services for maintaining operational excellence.

###### Includes:
- Free & timely platform upgrades
- Technical support during business hours (8am-6pm EST)
- 24/7 emergency support access
- Comprehensive training resources
- Access to TMA community forums
- Priority ticketing system for technical needs
- Standard knowledge base access
- Regular maintenance releases

### Platinum support

Enhanced assistance and dedicated resources for enterprise needs.

###### Includes all Gold features plus:
- Dedicated Testing Environment for feature & configuration testing
- Assigned Client Success Manager (CSM)
- Yearly business reviews
- Increase to 5 Authorized Support Contacts
- 10% discount on additional training services
- Training services allocation - 10 hours

### Diamond support

Maximum assistance for complex enterprise operations

###### Includes all Gold & Platinum features plus:
- Dedicated Testing Environment for feature & configuration testing.
- Assigned Client Success Manager (CSM)
- Quarterly business reviews
- Increase to 10 Authorized Support Contacts
- 20% discount on additional training services
- Training services allocation - 60 hours

#### Talk to our team about custom reporting, integrations, and other projects that help you get more from WebTMA.

### Services that drive results

See how WebTMA professional services helps you streamline workflows, integrate systems, and get more from your platform with hands-on expertise and execution.